Privacy Policy

Privacy Policy

Introduction

At https://university-admission-documents.rapidvoice.net (hereafter referred to as “University Admission Documents,” “we,” or “our”), we are dedicated to maintaining a transparent and secure online environment for our users. This privacy policy outlines the comprehensive measures we take to protect your personal information and ensure data privacy, in line with various international regulations such as:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Total Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA) in South Africa

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy describes the actions we take when:

  • You use our applications, log in as an authorized user, or access our services.
  • You visit our website, especially if you provide personal information.
  • We communicate with you via emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal data to enhance your experience and improve our services:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data required for processing transactions, such as card details and billing addresses.
  • Financial Information: This may include bank account numbers or investment portfolios (if relevant).
  • Purchase Information: Records of products/services purchased on our platform.
  • Mobile Device Identifiers: Unique device IDs or IP addresses to recognize your device.
  • Location Data: Your geographical location for personalized content and services.
  • Feedback: Any comments, reviews, or suggestions you provide.
  • Social Media Information: If you choose to connect your social media accounts, we may collect data from those platforms (with your consent).
  • Product Information: Details about products or services that interest you on our site.

We obtain this information through direct user input, tracking technologies, and third-party sources who provide us with aggregated or de-identified data for analytics purposes.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience:

  • Strictly Necessary Cookies: Ensure basic functionality of our website.
  • Preference Cookies: Remember user preferences for improved user experience.
  • Analytics Cookies: Track site usage, gather analytics data, and improve service quality.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as necessary or required by law:

  • Data related to account management and transactions is kept for the duration of your account’s active status and a period after that for legal obligations.
  • We periodically review and delete or anonymize data when it is no longer needed for its original purpose.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Data Encryption: All data in transit and at rest is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage secure third-party service providers to process sensitive data on our behalf, ensuring they adhere to strict privacy standards.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you believe we have collected such data in error, please contact us, and we will take prompt action to rectify the issue.

Your Rights (Subject to Local Data Protection Laws)

Depending on your location, you may have several rights regarding your personal data:

  • Access: The right to request access to your stored personal information.
  • Rectification: Request for corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Ability to request the deletion of your personal data, under certain circumstances.
  • Restriction: Limitation on how we use your data upon valid request.
  • Portability: Right to receive your personal data in a structured format and transfer it to another service provider.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing of your data.

To exercise these rights, please reach out to our privacy team via the contact information provided below.

Changes to Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any queries related to privacy, data requests, unsubscriptions, or feedback: